Reference

Terms That Govern Your buyone Account

These terms set out the rules that apply every time you open your account, place a wager, or move money through PayPal, Venmo, or Play+.

Account EligibilityPayment Rules — PayPal, Venmo, Play+State-Dependent AccessAccount SecurityDispute Process
buyone Terms That Govern Your buyone Account
HOW WE HANDLE YOUR ACCOUNT

Security, Data, and Your Rights Under These Terms

Account Security

Your account is protected by an OTP step during login and any withdrawal request. We verify your identity before the first payout clears, using documents you submit through the secure ID upload page in settings.

Data Retention

We retain transaction records, bet history, and account information as required by the regulations of each eligible state. You can request a copy of your data by contacting support through live chat or email.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to improve how the sportsbook and casino sections load on mobile. You can manage cookie preferences from the footer of any page.

Requesting Changes

If you believe information held on your account is inaccurate, submit a correction request through the account settings page. We review and respond within the timeframe required by your state's applicable rules.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat icon inside your account dashboard for direct help interpreting a specific clause or flagging a payment dispute related to these terms.
Email Support Send a written query to our support address listed in your account settings. Written responses work best for formal term-related questions or documentation requests.
Help Center The Help Center inside your account covers common term questions — account closures, balance disputes, and what happens to pending bets when terms are updated.

Frequently Asked Questions About These Terms

No. Access to buyone depends on state law. These terms apply only where online sports betting or casino wagering is legally permitted for you, based on your location at the time you log in.

Your existing balance is unaffected by a terms update. You have the window between the notice date and the effective date to withdraw funds or close your account if you do not accept the change.

PayPal and Venmo are accepted payment rails where available in your state. Any restrictions on those methods — such as withdrawal minimums — are displayed in the cashier section of your account.

Start a dispute through live chat or by emailing support. Include your account ID and the transaction reference number. We review disputes within the timeframe stated in the terms at the time of the transaction.

Yes. Additional market-specific rules for same-game parlays and player props appear alongside each market in the sportsbook. Those rules form part of these terms and apply when you place that bet type.

Go to account settings and select the account closure option, or contact support via live chat before the updated terms take effect. Any remaining balance will be processed through your verified withdrawal method.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.