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How buyone Handles Your Personal Information

Your account information, payment activity, and browsing behavior on buyone are handled with a clear set of rules — no guesswork, no hidden sharing.

Data you controlPayPal, Venmo, Play+ contextAccount-level transparencyState-law compliantContact us anytime
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buyone How buyone Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Account Access

Every piece of personal data on buyone travels over encrypted connections. Your account session uses token-based authentication, and any linked payment method — PayPal, Venmo, or Play+ — is stored as a reference token rather than raw credentials. Cookies on the platform serve three functions: keeping your session active, remembering your preferred deposit method, and measuring how sections of the site perform. You can manage non-essential cookies through your browser settings at any time.

Encryption in Transit All data sent between your device and buyone uses encrypted connections. This covers account login, payment linking, and any personal information you update in your profile.
Cookie Controls We use session cookies, preference cookies for your saved PayPal or Venmo method, and analytics cookies. Non-essential cookies can be turned off through your browser settings.
Data Retention Windows We keep account and transaction records for the period required by applicable state law. Once that window closes and your account is closed, deletion is processed on a rolling schedule.
Access and Correction Rights You can request a copy of your data, correct inaccurate records, or ask for deletion through live chat or the in-app Help screen. We process requests within the legally required timeframe.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about what data we hold, want to update your details, or need to submit a formal data request, our support team handles privacy inquiries directly. You can reach us through live chat inside your account, by email at the address listed in your account settings, or through the in-app help screen on mobile. We aim to respond to all privacy-related requests within the timeframe required by applicable state law.

Team online

Live Chat

Start a live chat session from your account dashboard. Privacy questions are routed directly to the team that manages data and account records.

Email Support

Send your privacy request to the email address shown in your account settings. Include your registered email and the specific data action you're requesting.

In-App Help

Open the Help section from the mobile menu, select 'Privacy and Data', and submit your request directly from your phone without needing a separate login.

Common Questions About Your Privacy on buyone

Here are the questions we hear most often about how your data is handled — covering what we collect, how long we keep it, and what you can do to manage it.

We collect your name, email address, date of birth, state of residence, and identity verification documents. This is required to confirm eligibility under applicable state law.

We store a secure reference token provided by your payment provider, not your full credentials. The actual PayPal or Venmo authentication stays within those platforms' own secure systems.

Yes. Submit a data access request through live chat or the in-app Help screen. We respond within the timeframe set by applicable state law for the jurisdiction where you play.

Contact us via live chat or email from your account settings. Once your account is closed, we process deletion after any legally required retention period has passed.

Cookies keep your session active, remember your preferred deposit method like Play+, and help us measure site performance. Non-essential cookies are optional and can be disabled through your browser settings.

We do not sell your personal data to advertisers. Data shared with PayPal, Venmo, or Play+ is limited to what those processors need to complete your transaction, per their own privacy terms.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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